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    Exchange Policy

    Thank you for shopping at ZERONMALAYSIA.COM. We want you to feel fully satisfied with your purchase.

    Our Exchange Policy

    If your purchased item is broken or in leaking condition, you will be entitled a 1 to 1 replacement.

    We cannot accept returns on used products. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

    Postage in the event of a exchanges is to be borne by the buyer while re-ship exchanges back to buyer is to be borne by Zeron.

    Important notice: Items purchased through zeronmalaysia.com must be returned using the following instructions.

    How do I Return My Products?

    1. Email us at [email protected] or Whatsapp us at +6012-3661437 with your return request within 7 calendar days upon receiving your products.
    2. We will guide you through the return process via your selected communication option.

    No refund is allowed EXCEPT the replacement is out of stock.

    Contact Us

    If you have any questions on how to return your item to us, contact us.